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A 3D report page under a magnifier, representing reading a PSP report
#SCREENINGEditorial Team  ·  Updated July 24, 2026  ·  34 min read

The PSP Report: How to Get One, and How to Read It

ON THIS PAGE13 sections
  1. What is in a PSP report, and what is not?
  2. Why does PSP cost more than it should at most carriers?
  3. What does PSP actually charge you, and when?
  4. Where does PSP belong in your hiring funnel?
  5. How do I set PSP up so one person can run it at volume?
  6. How do I stop paying for the same record twice?
  7. Now read the thing you just paid for
  8. Whose duty was it? Match the violation to the regulation that created it
  9. How do you run the attribution read, step by step?
  10. What does a clean crash section actually prove?
  11. How do you keep the decision defensible?
  12. What a PSP report still cannot tell you
  13. Frequently asked questions

A PSP report is FMCSA’s Pre-Employment Screening Program record for one commercial driver: five years of crash history and three years of roadside inspection history, pulled from the Motor Carrier Management Information System (MCMIS). It costs $10.00 per search, it requires the driver’s signed consent on an FMCSA-supplied form, and — in the agency’s own words — “the PSP record does not contain a score.”

That last point is the one that decides whether the report is worth anything to you. PSP hands you raw history with no ranking, no fault column and no recommendation. Two jobs follow from that, and most carriers only do the first one well: getting the report cheaply and fast, then reading it correctly when the crash section and the inspection section disagree.

This article covers both. The first half is the ordering mechanics — cost, consent, enrollment, and the process failures that make carriers pay twice for the same record. The second half is attribution: how to tell a careless driver from a competent driver who kept getting handed junk equipment, using the regulation numbers that already assigned each duty to a party.

What is in a PSP report, and what is not?

A PSP report is two different datasets stapled together, and they were built to answer two different questions. FMCSA’s Pre-Employment Screening Program pulls a commercial driver’s five-year crash history and three-year inspection history out of the Motor Carrier Management Information System (MCMIS). The crash file and the inspection file are populated by different people, under different rules, with different standards of proof — so a clean record on one side and a loud record on the other is not a contradiction. It is the normal output of the system.

The crash side is a count of events, not a judgment. A crash is recordable when it meets the federal definition of an accident in 49 CFR 390.5 — the threshold States apply when they report crashes into MCMIS: a fatality, a bodily injury where someone gets immediate medical treatment away from the scene, or one or more vehicles incurring disabling damage that requires the vehicle to be transported away from the scene by a tow truck or another motor vehicle. That definition contains no fault test at all. A driver rear-ended at a red light by a distracted motorist and a driver who jackknifed on dry pavement both produce one line in the same column.

The inspection side is a record of conditions found at a moment in time. It shows what a roadside inspector wrote down, including violations that never became a citation and citations that were later thrown out in court. It also includes inspections with nothing wrong: the authorizing statute, 49 U.S.C. 31150(a), directs FMCSA to make crash reports, inspection reports containing no driver-related safety violations, and serious driver-related violation reports available to pre-employment screeners. Clean inspections are part of the record on purpose, and they are the denominator most recruiters forget to look at.

So the mixed report is telling you something real. Eleven violations over three years is a different fact if the driver also sat through twenty-six clean inspections in the same window than if he was inspected fourteen times total. Count both before you form an opinion.

Why does PSP cost more than it should at most carriers?

The fee is almost never the problem; the sequencing is. A PSP driver report is priced like a lookup and used like a decision, and carriers that treat the two as the same step end up paying for searches that never informed a hire.

Three patterns account for most of the waste. First, pulling too early — running PSP on every applicant who filled out a web form, when a large share of them will never answer the phone back. Second, pulling twice — a recruiter searches, the safety manager searches again a week later because nobody saved the PDF or nobody could find it. Third, pulling and then stalling — the search runs, the report comes back with an out-of-service inspection, and the file sits for four days while somebody figures out what the adverse action process is supposed to look like.

None of that is a PSP problem. It is a process problem, and the fix costs nothing except deciding, once, who does what and in which order.

There is a fourth pattern worth naming separately because it is not just expensive, it is a violation. PSP is a pre-employment system. The account holder agreement states plainly that information obtained from the PSP database “may only be used for pre-employment screening of Applicants, and only by the Monthly Account Holder.” The same agreement warns that accessing PSP for any purpose other than pre-employment screening, and without having first obtained the applicant’s consent, “may well be such a violation” of 18 U.S.C. 1001 — false statements in a matter handled by the executive branch, carrying fines or imprisonment. You do not run PSP on a driver already on your payroll to see how his year went.

What does PSP actually charge you, and when?

Two charges, on two different clocks: an annual subscription tied to your fleet size, and a per-search transaction fee billed monthly. FMCSA publishes both on the PSP enrollment page, and the per-record price falls when you request records simultaneously.

Account typeAnnual subscriptionPer-record feeBilling
Motor carrier, 99 or fewer power units$25 annually, limited to 10 users$10.00/record, 1–10 recordsMonthly email invoice for records requested; subscription charged once a year
Motor carrier, 100 or more power units$100 annually, limited to 10 users$10.00 (1–10), $9.50 (11–20), $9.25 (21–40), $9.00 (41–100), $8.75 (100+)Same
Industry service provider$100 annually, limited to 10 users$10.00 per search run, per the ISP Enrollment Agreement — the figure is not shown in the public fee tableNot published

Sources: the two motor carrier rows come from the PSP fee structure at psp.fmcsa.dot.gov and the PSP Monthly Account Holder Agreement; the industry service provider row comes from the separate ISP Account Holder Agreement, which sets “a $10.00 fee for each search run.”

A note on the tier boundary, because the two FMCSA sources word it differently. The public fee page reads “fewer than 100” and “more than 100” power units, which leaves a fleet of exactly 100 in neither bucket. The binding contract is unambiguous: the Monthly Account Holder Agreement sets the fee “for motor carriers with 100 or more power units” at $100.00 “and for motor carriers with 99 or fewer power units it is $25.00.” At exactly 100 power units you are in the $100 tier. Go by the agreement you sign, not the web copy.

The footnote on the fee table is the part people miss: “Quantity discounts are available for simultaneous record requests.” Running forty searches across a month at a keystroke each gets you forty charges at $10.00. Running forty in one batch is where $9.25 lives; $9.00 does not start until the forty-first record. If you are a small carrier at 99 power units or fewer, the tiers do not apply to you at all — your rate is $10.00 and your lever is volume avoided, not volume discounted.

One quirk to plan around: FMCSA’s published table lists 100 records in both the 41–100 tier ($9.00) and the 100+ tier ($8.75), so the same table gives two prices for a batch of exactly 100. Confirm the rate with NIC Federal before batching that number, or batch 99 or 101 and remove the ambiguity.

A few other billing facts from the Monthly Account Holder Agreement that shape how you should set the account up:

  • Invoices are auto-debited. NIC Federal prepares invoices electronically and charges them by direct debit or credit card “approximately five calendar days after the invoice is made available.” Credit card payment may carry a surcharge.
  • Past due accounts accrue 1.5% per month, or the legal limit, whichever is less — plus collection costs.
  • Cancelling does not refund the subscription. You may terminate in writing at any time, but NIC Federal “will retain the annual subscription payment.”
  • Ten user IDs come with the annual fee. Need more? You buy an additional account and get ten more, and all accounts must share the same signer/administrator.

Where does PSP belong in your hiring funnel?

Right at the point where a candidate becomes real — after the phone screen, in the same batch as the MVR and the Clearinghouse query, never before the signed consent packet. PSP is not a qualification requirement; it is a decision input, and it should sit where a decision is actually being made.

It helps to keep the mandatory steps and the optional ones straight, because PSP is the only one on this list that federal rules do not require you to run — the full set of required checks is elsewhere.

CheckRequired by rule?Where the deadline sits
MVR from each licensing state, prior 3 yearsRequired — 49 CFR 391.23(a)(1)Inquiry within 30 days of the date employment begins; copy in the DQ file within 30 days
Safety performance history investigation, previous 3 years of DOT-regulated employersRequired — 49 CFR 391.23(a)(2)Replies or documented good-faith efforts in the driver investigation history file within 30 days of employment start
Drug and Alcohol Clearinghouse queryRequired — 49 CFR 391.23(e)(4) for employers subject to § 382.701(a)Before the driver performs any safety-sensitive function (49 CFR 382.701(a)) — which is broader than driving; refusal to consent means the driver may not drive
PSP driver reportNot required by FMCSANo deadline — which is exactly why it drifts

Read that Clearinghouse row carefully, because the common misreading is expensive. The query deadline is not “before he turns a wheel.” Safety-sensitive functions under Part 382 include time waiting to be dispatched, inspecting or servicing the vehicle, and attending a loaded vehicle. Put a driver on the yard doing pre-trip work before the query clears and you are already outside the rule.

That last row is the whole scheduling argument. Because nothing in Part 391 forces PSP to happen by a certain day, it is the step that gets deferred, and deferral is what turns a $10 lookup into a week of dead time. Give it an artificial deadline of your own: PSP runs in the same sitting as the MVR request, or it does not run.

One more mechanical fact that determines what PSP can and cannot do for you: it draws five years of crash and three years of roadside inspection data from FMCSA’s Motor Carrier Management Information System (MCMIS), per the PSP site, and — FMCSA’s own words — “the PSP record does not contain a score.” It is raw history, not a verdict. Nothing in it ranks the driver for you. If you want a comparable read on driving history state by state, that is what the MVR does and PSP does not, and the difference between PSP and a DAC-style employment history file matters more than most recruiters realize.

How do I set PSP up so one person can run it at volume?

Six steps, and only the first two are one-time. The rest are the operating routine.

1

Decide who holds the account and who runs the searches

What you do: name one signer/administrator for the account and assign named user IDs — up to ten come with the annual fee — to the people who actually touch applications. Do not share a login across a recruiting team.

Status: smart, not required. FMCSA does not tell you how to distribute access.

The gotcha: the agreement makes the account holder “liable for any and all charges for services to any of its user IDs whether or not authorized.” A shared login that three recruiters use is a shared login where nobody can tell you who ran which $10 search, and where a departed employee’s access is somebody’s problem later. The administrator can deactivate any username through the account administration function; make that part of offboarding.

2

Enroll once, with the right power unit count

What you do: complete the Monthly Account Holder Agreement with NIC Federal, LLC — FMCSA’s exclusive agent for online PSP access — including your DOT number and number of power units in fleet, which is what sets your $25 or $100 tier. Each user then creates a PSP Login.gov account; the system uses multi-factor authentication and it is required for access.

Status: required to get access at all.

The gotcha: the enrollment PDF asks you to “allow up to ten business days for your enrollment documents to be processed” on the scanned/faxed/courier route, while the online path states your account “will be activated immediately upon approval of your agreement.” If you are enrolling with a driver already waiting, that difference is your whole timeline. Do not start enrollment on the day you need the report.

3

What you do: add FMCSA’s Important Disclosure Regarding Background Reports from the PSP Online Service to the packet the applicant signs at the very start, alongside the MVR release and the Clearinghouse consent. Collect it before you ever open the search screen.

Status: required, and stricter than the FCRA floor.

The gotcha: two of them, and both bite. First, the form is not yours to edit. The account holder agreement requires the FMCSA-required language “in whole, exactly as provided,” and states flatly: “The disclosure and authorization form must be presented as one document. The disclosure and authorization language may not be combined with any other language or document.” Staple it into a five-page onboarding PDF and you have arguably broken the standalone requirement — which is also the FCRA rule at 15 U.S.C. 1681b(b)(2)(A), requiring disclosure “in a document that consists solely of the disclosure.”

Second, and this is where carriers over-correct: the FCRA does contain a carve-out that looks like it fits your situation, but it is narrower than it reads. Under § 1681b(b)(2)(B) and (C), when a driver applies “by mail, telephone, computer, or other similar means” for a position over which the Secretary of Transportation sets qualifications under 49 U.S.C. 31502, notice and consent may be given “orally, in writing, or electronically” — but only where “the only interaction between the consumer and the person in connection with that employment application has been by mail, telephone, computer, or other similar means.” Any in-person contact — a walk-in application, an in-person interview, an on-site road test — removes the carve-out, and the standalone written disclosure of (b)(2)(A) is mandatory again. So the statute would let you take verbal consent over the phone, on a genuinely remote-only application. The PSP contract will not. NIC Federal requires you to “OBTAIN the Applicant’s signature to the disclosure and authorization form, in advance of making a request.” Follow the contract, not the statutory minimum, and take a signature — wet or electronic — every time.

4

Batch the searches

What you do: hold your qualified, consent-signed candidates in a short queue and run the searches together rather than one at a time as applications trickle in.

Status: smart. Nothing requires it.

The gotcha: be honest about the size of this prize. A carrier at 100 or more power units moving from ad-hoc singles to batches of 25 pays $9.25 instead of $10.00 — 75 cents a record. The discount is worth having and it is never worth a delay. The real payoff of batching is not the tier; it is that a scheduled batch forces the consent, the phone screen and the search into a fixed order, which is what kills the duplicates. Batch on a fixed cadence — Tuesday and Thursday mornings, say — so the maximum wait is bounded and everybody knows it.

5

Save the record the second it comes back

What you do: download the PDF at retrieval and file it into the candidate’s record immediately, in the same secure location as the rest of the investigation file.

Status: required by contract, and the retention clock is specific.

The gotcha: unsaved reports are a reliable source of duplicate charges. FMCSA does not publish a retrieval window for motor carrier account holders, so treat the PDF you download as your only copy — if you cannot find it later, you will buy the search again. On retention, the account holder agreement is explicit: maintain the safety performance information and all PSP or FCRA-related employment transaction records, including the disclosure and authorization form, “on any Applicant for three years from the date a hiring decision was made.” Note any applicant — including the ones you did not hire. That is broader than the driver qualification file rule in 49 CFR 391.51(c), which runs for as long as the driver is employed plus three years, and it is separate from the driver investigation history file requirements in 49 CFR 391.53. That section requires a secure location with controlled access limited to people who are involved in the hiring decision or who control access to the data, and it permits the motor carrier’s insurer to have access as well — except to the alcohol and controlled substances data. Write your access policy from the full sentence, or you will lock out your own file administrators and your underwriter.

Why retention is not a filing preference: the agreement puts your PSP use on the record and gives FMCSA and NIC Federal the ability to ask for it. It warns that failure to produce a signed disclosure and authorization form on request “may result in a conclusion that your company did not provide the mandated disclosure or obtain the Applicant’s signed authorization prior to accessing the PSP system,” with consequences ranging from suspension to termination of access to “referral for civil or criminal prosecution.”

6

Wire the adverse action path before you need it

What you do: decide now who sends the pre-adverse and adverse action notices, from which template, and on what clock. Write it down.

Status: required whenever a PSP report contributes to a decision not to hire.

The gotcha: the timing depends on how the applicant has dealt with you — all of it, not just how the application arrived — and most carriers use one process for both branches. FMCSA’s mandatory disclosure form spells out both.

When the application was submitted in person, or when there has been any in-person contact at all, you provide a copy of the report and a written summary of FCRA rights before taking final adverse action.

The after-the-fact branch is narrower than it looks. It applies only when the application came in by mail, telephone, computer, or other similar means and the only interaction between you and the applicant has been by those same means. On that fact pattern you may instead provide oral, written or electronic notification within three business days of taking adverse action, including that adverse action was based in whole or part on FMCSA information, FMCSA’s name, address and toll-free number, that FMCSA did not make the decision, and that the driver may request a free copy and dispute the data. If the driver then requests a copy, you have another three business days from receipt of the request, with proper identification, to send the report and the summary of rights.

The practical rule: an in-person interview or a road test puts you back on the pre-adverse-action process, no matter how the application arrived. Get that test wrong and the three-business-day notice does not cure it. Those windows and the scope condition come straight from 15 U.S.C. 1681b(b)(3), which limits the after-the-fact branch to the applicant “described in subparagraph (C) of paragraph (2).”

And when a driver says the data is wrong, do not argue and do not promise a fix. Neither you nor FMCSA’s contractor can correct crash or inspection data. Point the driver at dataqs.fmcsa.dot.gov; if a State reported the entry, DataQs forwards it to that State for adjudication.

How do I stop paying for the same record twice?

Kill the duplicate at the source: one owner per candidate, one saved artifact per search, and a rule about when a search is allowed to happen at all. Everything else is bookkeeping.

Bad: A driver applies Monday online. A recruiter runs PSP that afternoon to “get ahead of it,” before the phone screen. Wednesday the driver stops answering. Thursday a second recruiter picks up the same file from the shared inbox, does not see any note, and runs it again. Two charges, no hire, no artifact, and a PSP access log with two searches nobody can tie to a documented consent because the release was in the general onboarding PDF the driver never got to.

Good: The signed standalone PSP authorization comes back with the application, because it is page two of the packet. The candidate clears the phone screen Tuesday. He goes into Thursday’s batch with eleven others. The recruiter who owns the file runs the batch, downloads all twelve PDFs into the applicant records the same hour, and stamps each candidate record with the search date. Any second person opening that file sees the report is already there. One charge, one artifact, one audit trail.

Four rules that produce the “good” column reliably:

  1. A search requires a live candidate. Define “live” once — usually cleared phone screen plus signed authorization — and make it the trigger.
  2. One owner per candidate file. The owner runs the search; nobody else does.
  3. The PDF lands in the file before the tab closes. Not later, not from memory.
  4. Never re-run to “check for updates.” A second search on a driver you have already screened is a second $10, and once he is your employee it is not permitted at all.

Now read the thing you just paid for

The report is on your desk. The easy ones sort themselves in ten seconds: a driver with three tow-away crashes and a pile of speeding violations needs no method.

The one that eats your afternoon is the mixed report — crash section empty for five years, inspection section carrying eleven violations across three different carriers, most of them brakes, lights and tires. Nothing on the page tells you whether you are looking at a careless driver or a competent driver who kept getting handed junk equipment. FMCSA credits PSP users with an 8 percent lower crash rate and a 17 percent lower driver out-of-service rate on average, per a 2013 agency study — but that lift only lands if the person reading the report can tell those two cases apart.

The rest of this article is how.

Whose duty was it? Match the violation to the regulation that created it

Start attribution with the rule number, because the FMCSRs already assigned most of these duties to a specific party, and the assignment rarely lands on the driver alone. Vehicle condition is a carrier obligation before it is ever a driver obligation. Hours of service is a driver obligation that the carrier is separately required to enforce. That structure is your map.

49 CFR 396.3 puts systematic inspection, repair and maintenance of every vehicle under a carrier’s control squarely on the motor carrier, and requires maintenance records be kept for one year and for six months after the vehicle leaves the carrier’s control. 49 CFR 396.17 bars a carrier from using a CMV unless each component in Appendix A passed an inspection within the preceding 12 months. Meanwhile 49 CFR 396.13 requires the driver to be satisfied the vehicle is in safe operating condition before driving, and 49 CFR 392.7 separately bars him from driving unless he is satisfied that eleven enumerated parts — service and parking brakes, steering, lighting devices and reflectors, tires, horn, wipers, mirrors, coupling devices, wheels and rims, emergency equipment — are in good working order.

Both duties exist at once, which is exactly why a brake violation on a PSP report is ambiguous on its face and resolvable in context. The other half of the map is 49 CFR 390.11: wherever the regulations impose a duty on a driver, it is the motor carrier’s duty to require observance of it. On paper, there is no such thing as a violation the carrier had nothing to do with.

Violation familyRule that creates the dutyReads as driver-owned whenReads as fleet-owned when
Brakes, lights, tires, wipers, mirrors396.3 (carrier maintenance), 396.13 and 392.7 (driver pre-trip)Scattered across several employers and several trucksClustered inside one employer, repeated on the same defect type
Vehicle out-of-service orders396.9(c)Driver kept running an obviously unsafe unitWhole-fleet pattern; carrier’s own SMS record is heavy in Vehicle Maintenance
Hours of service, false log, form and manner395.3, 395.8, enforced on the carrier via 390.11Follows the driver across carriers and dispatch modelsConfined to one carrier and one lane profile, ends when he leaves
Speeding, following too close, lane use, seat beltUnsafe Driving group violationsAlmost always; nobody else is holding the wheelRarely — schedule pressure explains it, it does not transfer it
Licensing and medical card issuesPart 391 driver qualification (391.11, 391.41)Driver let his own credential lapseCarrier ran him anyway with a stale qualification file
Missing or wrong endorsementPart 383 CDL standards (383.93)Driver ran a load his CDL did not coverCarrier dispatched him onto a load his endorsements did not cover

Use the right-hand columns as hypotheses, not verdicts. The test that turns a hypothesis into an answer is the one in the next section: whether the pattern moved with the driver or stayed with the truck.

How do you run the attribution read, step by step?

Sort by employer and by duty owner before you sort by severity. The instinct is to scan for the worst single line. The mixed report punishes that instinct, because the worst single line is usually a vehicle defect and vehicle defects are the least informative thing on the page. Run these six steps instead. On a report with a dozen entries, in our experience it runs about a quarter of an hour.

StepWhat you doRequired or smart
1Rebuild the employment timeline from the report itselfSmart
2Split every violation into driver-conduct, vehicle-condition and paperworkSmart
3Test each cluster for the “did it move with him” signalSmart
4Read the crash section for what is and is not notedSmart
5Check the previous employers, not just the driverSmart for the carriers’ own safety records; the driver-side previous-employer investigation is required under 391.23
6Interview against the pattern, then document the decisionRequired if you decline
1

Rebuild the employment timeline from the report itself

What you do: every inspection record carries the motor carrier the driver was operating under at the time. Write those out in date order and you have an employment timeline built from federal data instead of from the application. Mark where the carrier name changes. Those change dates are the boundaries you will test everything else against.

Required or smart: smart, and it is the step that makes the other five work.

The gotcha: the timeline is only as complete as the inspections. A driver who spent eight months at a carrier and was never inspected leaves no trace at all. Gaps in the inspection timeline are not gaps in employment — cross-check against the application required by 49 CFR 391.21 rather than assuming a quiet period was time off.

2

Split every violation into driver-conduct, vehicle-condition and paperwork

What you do: three buckets. Driver conduct is speeding, following too close, seat belt, lane use, phone use. Vehicle condition is brakes, lights, tires, coupling, leaks, load securement hardware. Paperwork is form-and-manner log defects, missing medical card, missing periodic inspection documentation. Count each bucket per employer.

Required or smart: smart. It costs a couple of minutes and it stops you from adding a brake hose to a speeding ticket as though they measure the same thing.

The gotcha: FMCSA does not treat these as equal either, and neither should your scoring. Under the SMS Methodology, roadside violations carry severity weights converted to a 1-to-10 scale within each BASIC, where 1 is the lowest crash risk and 10 the highest — and FMCSA explicitly warns that weights from different BASICs are not comparable and must not be added together. If you are running an internal points system, do not sum a Vehicle Maintenance 8 with an Unsafe Driving 8 and call it 16.

3

Test each cluster for the “did it move with him” signal

What you do: for each bucket, ask one question — does the pattern continue after the carrier name changes? A driver with brake and light violations at Carrier A, nothing at Carrier B, and brake and light violations again at Carrier C is showing you a pre-trip habit. A driver with nine maintenance violations concentrated at Carrier A and clean inspections everywhere since is showing you Carrier A’s shop.

Required or smart: smart, and it is the single highest-yield read on a mixed report.

The gotcha: one employer is not a pattern. If the driver has only ever worked for one carrier inside the three-year inspection window, this test returns nothing and you must not pretend it returned “driver’s fault.” Say so out loud in your notes. That is also the case where an outside signal about the fleet is worth the most, and it is what the peer-review layer at cdlscan is for: reviews are written by the carriers the driver actually ran for, so they attach to a period of employment rather than floating free of one.

4

Read the crash section for what is and is not noted

What you do: look for preventability notations. Under FMCSA’s Crash Preventability Determination Program, a carrier or driver can submit a Request for Data Review through DataQs on 21 eligible crash types, and the CPDP FAQs state that Not Preventable determinations are noted on the driver’s PSP record and posted within 60 days of the determination.

Required or smart: smart. It is also the fastest way to spot a driver who is on top of his own record.

The gotcha: the asymmetry catches people. Only Not Preventable determinations reach the PSP record. Preventable and Undecided outcomes are notated in SMS but the CPDP FAQs describe the PSP notation for Not Preventable results only — so the absence of a notation tells you nothing at all. It does not mean the crash was reviewed and blamed on the driver. It usually means nobody ever submitted it. FMCSA also will not accept crashes more than five years old, because SMS and PSP only display data up to five years old.

5

Check the previous employers, not just the driver

What you do: pull the safety record of the carriers on the timeline. A driver whose vehicle violations all occurred at a fleet with a heavy Vehicle Maintenance record is a very different candidate from one whose violations occurred at a clean fleet. The factors FMCSA weighs in a carrier safety rating under 49 CFR 385.7 include the frequency and severity of driver and vehicle violations found in roadside inspections and the number and frequency of out-of-service violations — the same events, scored against the fleet.

Required or smart: pulling the carriers’ own safety records is smart, not mandated. The driver-side investigation is the required part. 49 CFR 391.23 obliges you to request the driver’s MVR from each State where he held or holds a license or permit during the preceding three years, within 30 days of the date employment begins, and to investigate the driver’s safety performance history with DOT-regulated employers for the preceding three years — with the replies or documented good-faith efforts filed within that same 30 days. Nothing in 391.23 asks you to research a former employer’s own safety record; that part is your judgment, not the rule’s.

The gotcha: 391.23 tells you what to ask about, and it is a narrow list — identification and employment verification, accidents, and part 382 drug and alcohol history. It does not ask the previous employer whether the trucks were roadworthy or whether dispatch pushed loads that could not be run legally. Those are precisely the two facts that decide a mixed report, and the mandated investigation is silent on both.

6

Interview against the pattern, then document the decision

What you do: stop asking “what happened here?” line by line. Ask about the cluster. “You have six lighting and brake violations at one carrier and none since — walk me through what the yard was like.” A driver who says the trailers were pre-loaded and he wrote them up on his DVIRs and nothing got fixed is describing a 49 CFR 396.11 failure by the carrier, which must repair any defect listed on a DVIR that would affect safe operation before letting the vehicle run again. A driver who cannot remember and does not care is describing himself.

Required or smart: the interview is smart. What follows is required if you decline, and it applies to PSP data itself, not only to reports bought from a background-screening vendor. 49 U.S.C. 31150(b)(1) conditions FMCSA’s release of PSP records on that information being handled in accordance with the FCRA, and the FMCSA-supplied disclosure form tells the applicant flatly that a prospective employer using the report against him will run it. The steps, as FTC lays them out in its background checks guidance for employers: first give the applicant a notice with a copy of the report and a copy of “A Summary of Your Rights Under the Fair Credit Reporting Act,” and afterward tell them they were rejected because of information in the report, who supplied it, that the supplier did not make the decision, that they can dispute the accuracy or completeness of the report, and that they can get an additional free copy from the company that sold it if they ask within 60 days. Note where the dispute goes on PSP data specifically: the correction route is FMCSA’s DataQs system, not the vendor.

The gotcha: the pre-notice is not a formality you clear afterward. It exists so the applicant can correct the record before you act, and on a mixed PSP report that is a live possibility. FMCSA’s adjudicated citations policy removes a violation from SMS when the associated citation was dismissed or the driver was found not guilty, and drops it to a severity weight of 1 when the driver was convicted of a different charge — but only if certified court documentation goes through a DataQs Request for Data Review, and only for inspections conducted on or after August 23, 2014.

What does a clean crash section actually prove?

Less than most recruiters read into it, and the reason is structural. Five years of no DOT recordable crashes is a genuinely good sign, but it is a five-year window on events severe enough to clear the 390.5 threshold — a fatality, an injury treated away from the scene, or disabling damage that forces a vehicle to be hauled off by a tow truck or another motor vehicle. Everything below that line is invisible. Backing incidents, curb strikes, trailer damage in the yard, a load shift that cost the customer money: none of it produces a federal crash record, and all of it is the sort of thing a previous employer knows and the report does not.

The inverse is also true and gets drivers unfairly screened out. A driver who was struck in the rear while legally stopped at a traffic control device carries that crash on his PSP for five years, and it looks identical to one he caused, unless somebody filed the RDR. Being struck in the rear by a motorist, and being struck while legally stopped at a traffic control device, are both on FMCSA’s list of 21 eligible CPDP crash types. The determination is only there if his former carrier bothered — which is itself a fact about the carrier, not the driver.

Practical rule: treat the crash section as a screen for severity and frequency, and treat the inspection section as your behavioral evidence. It records far more events, at a far lower threshold, and it is the only part of the report that shows a pattern.

How do you keep the decision defensible?

Write down the reasoning, not just the outcome. A hiring file that says “declined — PSP” is worthless in an audit and worse in litigation. A file that says “eleven violations, nine of them Vehicle Maintenance and all nine at one carrier, twenty-two clean inspections, no crashes, hired with a 90-day pre-trip audit” shows a documented, job-related process.

Three practical habits make the difference. Keep the MVR and the safety performance history responses in the file inside the 30-day window 391.23 sets, with the good-faith-effort documentation where an employer never replied. Record what the driver said about each cluster in his own words. And keep the FCRA sequence intact and dated when you decline, because the pre-notice and the adverse action notice are two separate obligations with the applicant’s response window between them. If your state adds its own rules on top of the federal ones, verify the current requirement before relying on the federal minimum — this is a summary of how the federal framework works, not legal advice for your operation.

Pair the PSP read with the state-side record. The MVR check for CDL drivers captures convictions, which is the one thing the inspection section explicitly does not: an inspection violation is what an officer observed, and it is not the same object as a conviction that survived a court.

What a PSP report still cannot tell you

PSP only knows what an inspector wrote down. It draws from MCMIS — roadside inspections and FMCSA-reportable crashes — so it is a record of the moments a driver came into contact with enforcement. Between those moments it is silent, and for a driver with a clean three years of inspections, “silent” is most of the file.

That is not a flaw in the program; it is the program’s scope. Neither the PSP report nor the 391.23 investigation is designed to answer the question a mixed report raises, and it is worth being blunt about that rather than pretending a harder read will get you there. PSP records conditions and events. The mandated previous-employer inquiry records accidents and drug and alcohol history. Between them, nothing captures the operational reality that produced the pattern: whether the equipment was maintained, whether dispatch scheduled runs that could not be made inside 49 CFR 395.3’s 11-hour driving limit and 14-hour window, whether the driver wrote up defects that were ignored.

Federal data also has a hard edge in time. Inspection history runs three years and crash history five, and FMCSA holds carrier-side safety events in SMS for 24 months. A driver’s conduct at an employer four years ago simply is not in the file, and neither is any of it if he was never inspected. You can finish the whole process correctly, hold a $10 record and a null result, and still not know whether other carriers had a different experience with this driver — a walked-off load, a truck abandoned at a terminal, a pattern of no-shows that never once produced a violation because none of it happened at a scale house.

That gap is where peer reputation does work the federal record cannot. A driver reputation search returns reviews written by the carriers that employed him, tied to the period they employed him — which is the one thing that turns “nine maintenance violations at Carrier A” from an ambiguity into an answer. If three other fleets describe the same driver as someone who deadheads with a written-up unit rather than argue, the cluster belongs to Carrier A’s shop. If two describe him as a guy who signs pre-trips without walking the truck, it belongs to him.

Say the obvious part plainly: this is an additional layer, not a substitute. The MVR inquiry, the safety performance history investigation and the driver qualification file required by 49 CFR 391.51 are legally mandatory and nothing here replaces any of them. Reputation data is what you add on top when the mandatory record comes back ambiguous — and on mixed reports it comes back ambiguous most of the time.

The practical reason to slot it into this exact step rather than a later one: a name search takes seconds and cdlscan lists it as free as of July 2026, so it does not add latency to the process the first half of this article was about speeding up. Run it in the same sitting as the batch. If the name comes back with employer-reported history, you have a question to ask on the next call, and you have it before the offer instead of after the truck is gone. If it comes back empty, you have lost nothing.

If you want the fleet-side view instead, our notes on the CSA scoring system cover how the same inspections land on the carrier, and the comparison of what carriers see in a DAC report covers the employment-side record PSP deliberately excludes. For the state-by-state driving history PSP does not carry, see the MVR check.

Frequently asked questions

Can I run a PSP report on a current employee?

No. The PSP account holder agreement limits use of PSP data to “pre-employment screening of Applicants, and only by the Monthly Account Holder.” The agreement further warns that accessing PSP for any purpose other than pre-employment screening, and without having first obtained the applicant’s consent, may violate 18 U.S.C. 1001. If you want ongoing visibility on drivers you already employ, PSP is the wrong tool.

Is a PSP report required by FMCSA?

No. Nothing in 49 CFR Part 391 requires a carrier to pull PSP. The MVR inquiry under § 391.23(a)(1), the three-year safety performance history investigation under § 391.23(a)(2) and the Drug and Alcohol Clearinghouse query are required; PSP is a voluntary program. Plenty of carriers and insurers treat it as standard practice anyway, but it is your choice, not a rule.

How long do I have to keep the PSP report and the signed consent form?

Three years from the date the hiring decision was made, for any applicant — hired or not. That comes from the data retention clause of the PSP Monthly Account Holder Agreement, and it is separate from the driver qualification file rule in 49 CFR 391.51(c), which runs for the length of employment plus three years. Keep the signed authorization especially: it is the document an audit asks for.

Can our background screening vendor pull PSP records for us?

Yes, through the industry service provider account type, which carries its own $100 annual subscription limited to ten users and, per the ISP Account Holder Agreement, a $10.00 fee for each search run. The obligations do not transfer, though. Your company still needs a signed FMCSA disclosure and authorization form for each applicant, still owns the adverse action notices, and is still the party answering for how PSP data was used.

What does it mean if the PSP driver report comes back with nothing?

It means no FMCSA-reportable crashes and no roadside inspections in the covered window — five years for crashes, three for inspections. FMCSA calls this a “null” report, and you are still charged the $10.00 search fee for it. A null is genuinely good news for a high-mileage driver and close to meaningless for someone who has barely been on the road, so read it against the driver’s stated experience rather than as a clean bill of health.

Does the PSP report include a safety score for the driver?

No. FMCSA states directly that “the PSP record does not contain a score.” It is a listing of crashes and inspections, including inspections with no violations, and it does not report, assign or imply fault — every reportable CMV crash where the person was driver or co-driver appears regardless of who caused it. Any weighting is yours to apply and yours to defend.

Can I take verbal consent over the phone to save a day?

The FCRA would allow it for driving positions when the application came in by phone, mail or computer and all interaction with the applicant has been by those means, under 15 U.S.C. 1681b(b)(2)(B) and (C). The PSP contract will not. NIC Federal requires you to obtain the applicant’s signature on the FMCSA-required form in advance of the search, and that signed form is what you will be asked to produce. Use e-signature to get the speed instead.

Does a PSP report show which carrier the driver was working for?

Yes, and it is the most useful field on the page. Each inspection record carries the motor carrier the driver was operating under at the time, which lets you rebuild an employment timeline from federal data and test whether a violation cluster followed the driver or stayed with one fleet.

How far back does a PSP report go?

Five years for crashes and three years for roadside inspections, drawn from FMCSA’s Motor Carrier Management Information System. Anything older is out of the window entirely — FMCSA notes that its systems only use data up to five years old, which is also why crash preventability reviews are not accepted for older crashes.

Do clean inspections appear on a PSP report?

Yes. The authorizing statute, 49 U.S.C. 31150(a), directs FMCSA to make inspection reports containing no driver-related safety violations available alongside crash reports and serious violation reports. Count them. Eleven violations against forty inspections is a very different record from eleven against fourteen.

Does a not-preventable crash determination show up on the PSP report?

Yes, but only that outcome. FMCSA’s CPDP FAQs state that Not Preventable determinations are noted on the driver’s PSP record and posted within 60 days. Preventable and Undecided outcomes are notated on the public SMS display instead, so a crash line with no notation has not been cleared and usually was never reviewed.

What should I do when the driver says a violation was the fleet’s fault?

Ask for specifics you can check: was it written up on a DVIR, what happened after, was there a vehicle out-of-service order. Then look at whether the pattern stops when the employer changes. If the driver believes the record itself is wrong, corrections run through FMCSA’s DataQs system as a Request for Data Review, which is also the route the statute requires FMCSA to provide for correcting inaccurate information.

Do I have to run FCRA adverse action if I decline based on a PSP report?

Yes. PSP data is released under 49 U.S.C. 31150(b)(1), which conditions access on the information being handled in accordance with the FCRA, so run the full sequence regardless of whether a vendor sat in the middle: a pre-adverse action notice with a copy of the report and the summary of rights, then an adverse action notice naming the supplier, stating it did not make the decision, and telling the applicant he can dispute the report and get a free copy within 60 days.

Should a cluster of maintenance violations at one carrier disqualify a driver?

Not on its own. Vehicle condition is the carrier’s duty under 49 CFR 396.3 before it is the driver’s pre-trip duty under 396.13 and 392.7, so a cluster confined to one employer is evidence


This article is general compliance information for motor carrier employers, not legal advice. Fees, agreement terms and regulatory citations were verified against psp.fmcsa.dot.gov, ecfr.gov, uscode.house.gov, govinfo.gov and ftc.gov in July 2026; confirm current figures and requirements before relying on them.